This continuous recruitment may be closed any any time. The notice of the last day to fill applications will be posted on the State of Hawaii's Civil Service Job Opportunities page of the Department of Human Resources Development's website.
Salary: $2,863 to $3,484 monthly (SR-08, Steps C - H)
Note: The starting monthly salary is at the minimum rate of pay advertised above.
“As a condition of employment with the State of Hawaii, all qualified external candidates who have been given a conditional offer of employment must show proof of full COVID-19 vaccination and shall be fully vaccinated by his/her/their employment start date. A reasonable accommodation will be provided if requested by a candidate and it is determined through an interactive process that pregnancy, a qualifying disability, or a sincerely held religious belief prevents the candidate from receiving a COVID-19 vaccination.”
This posting is for the State of Hawaii, Department of Transportation (DOT). If you have any questions regarding this civil service recruitment, contact our Personnel Office at (808) 587-2145 - Monday - Friday, 7:45 am - 4:30 pm (HST).
The Department of Human Resources Development - State Recruiting Office will refer all inquiries regarding this civil service recruitment to the DOT Personnel Office.
The Visitor Information Program Assistant I is responsible for greeting, welcoming and assisting the traveling public at State-operated airports and harbor terminals; provides information of interest to visitors to encourage travel to the major islands in the Hawaiian chain. Works under the general supervision of a higher level Visitor Information Program Assistant.
Applicants must be available to work rotating shifts, including evenings, weekends and holidays.
To view the Class Specification in its entirety, please CLICK HERE (Download PDF reader).
To qualify, applicants must meet all of the following requirements:
Basic Experience: Applicants must possess experience which demonstrated the ability to read, understand and follow oral and written instructions, and a high degree of verbal skill. This requirement may also be met with the possession of a high school diploma or equivalent.
General Experience: One (1) year work experience which demonstrated positive evidence that applicant possess patience, tact, and an even temper in meeting and dealing with others. Examples of desirable experience may include, but are not limited to, experience providing hospitality of customer service catering to the traveling public.
Substitutions Allowed: Successful completion of coursework from an accredited college or university may be substituted for the General Experience on the basis of fifteen (15) semester credit hours of coursework for six (6) months of General Experience, provided the coursework included at least three (3) semester credit hours of coursework in psychology, sociology, social work, or other behavioral science.
Driver's License: Applicants must possess a valid driver's license at the time of appointment.
Federal Criminal History Records Check: In accordance with Federal regulations, persons who are being considered for employment in positions which require unescorted access to secured areas at the airport must undergo a pre-employment fingerprint-based criminal history record check.
In order to be granted the Security Identification Display Area (SIDA) clearance, prospective employees must not have been convicted, or found "not guilty by reason of insanity," of a disqualifying criminal offense within ten years from the date of the application. Upon recommendation for hire, prospective employees will be required to successfully undergo the fingerprint-based criminal history record check and be found free of disqualifying convictions during the preceding ten years.
Custom and Border Protection Security Level Clearance: In addition to the SIDA clearance, prospective employees may also be required to obtain Custom and Border Protection (CBP) Security Level clearance, which involves passing an additional security background check.
